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Nine Hills complies with the Privacy Act 1988 (Cth). We are bound by the National Privacy Principles (NPPs) that came into force on 21 December 2001 and can be found at www.privacy.gov.au.
In accordance with the NPPs, any personal information collected from our customers, potential customers, service providers, suppliers, employees and other individuals we deal with on a daily basis (for business purposes), will only be collected with the individual or entity's prior consent.
Information Collection and Use:
The type of information collected will include your contact details, and any other information needed on our application forms and records for provision of services to you or your employer. We will be required to forward details necessary to send your products eg. name and delivery address, to our agents and shippers. We may also be required by law to collect certain information such as a tax file number. We do not collect sensitive information and will ask for your consent if we are required by law to do so.
We may use your information to provide you with the latest information on new products, specials, pricing of products and other services that we have to offer. We may also use your information for administrative functions, product development and research planning, to provide information and services through our website, fax or mail.
You may contact us at any time to ask us to stop providing information about our products and services, or to provide feedback on our services.
On occasion we may need to disclose your personal information to other entities such as government or regulatory bodies to enable us to provide our services to you.
Security of information:
We regard the security of your personal information as a priority and use third party hosting and security providers to ensure our stores and your data are secure We do not store payment information and process this via third party sources. Regarding information collected from you via the internet, we advise that we have adopted the best and safest technology to protect your details. However we must remind you that the internet is not a secure environment and although all care is taken, we cannot guarantee the security of information you provide to us via our website, or other electronic means.
Cookies:
We may use "cookies" to provide you with access to tailored information and services from our site and to serve you better when you return to it. A cookie is a small data file that our site sends to your browser, which may then be stored on your system for later retrieval by our site. Cookies track your movements through different websites; they do not record any other personal information about you. Widely used on websites, cookies help with navigation and enable you to personalise your experience when visiting a website.
We use non-personalised statistics about the use of our site to continually improve it and improve our customer service. These statistics do not comprise any personal information.
For further queries on our Privacy Protection Policy or for any other information regarding our business please contact us via email at admin@ninehills.com.au or via our "Contact Us" page.
Privacy Statement
For each visitor to our web page, our web server automatically recognises no information regarding the domain or email address. We collect the email address of those who communicate with us via email, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our web page, used to customise the content and/or layout of our page for the individual consumer and used by us to contact consumers for marketing purposes.
If you do not wish to receive email from our company in the future, please advise us by sending an email to admin@ninehills.com.au, calling on (03) 5426 4719 or writing to Nine Hills, 48 Grandview Ave, MACEDON Vic 3044.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
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